We will give you a verbal estimate telephonically with a price range or actual price for a specific repair or service. You can also e-mail us for any information you may require prior to booking in your device with us.

You send in the device or drop it off at our premises. We receive devices from all over South Africa as well as neighbouring countries - so we are not limited to Pretoria/Centurion only. We are company that can be trusted!

A technician will diagnose all the symptoms the you have described and then formulates the solution needed. We automatically start on repair jobs that total R2000.00 (all inclusive). If the job totals R2001.00 or more you will receive a quote requiring approval before we continue. 

If the quote is approved by you, any additional parts needed are sourced and the repair process can begin. All written quotations are valid for 5 business days - so your speedy response to our communication with you makes the process all the more smoother.  

Quote approval requires a 50% deposit of the T.R.C (total repair cost) to be paid before the repair slot can be booked in our queue. The balance is required from you once the post-repair testing is completed. We will inform you when your device is ready for collection.

You collect from our premises or we ship the serviced device to your recorded address on our system. The terms and conditions of our warranty is on the rear of the receipt. If the customer is happy - we are happy!