Need your device repaired? Download the form below and make sure it accompanies your faulty device. We accept devices via drop-off if you're nearby, Post Net or courier to our door.
Post Net: Post Net Glenfair. Entrance 1. Shop 7, Glenfair Boulevard. Lynnwood Manor, Pretoria, 0081
Drop off / Courier to our door: Micro Fix. 38 Alcade Rd, Lynnwood Glen. Pretoria, Gauteng, South Africa 0081
Attention: Mr. YB Mohamed
What to Include:
Please include your charger. While we have most chargers for laptops on hand, we like to make sure everything is working correctly including your charger, and we will test it while it is here.
Full phone including the screen assembly is preferred that way everything can be tested after the repair. Preferably all put together so we can test your components together. If not, please separate all parts and screws into plastic bags and pack well. They’re delicate.
For Game Consoles:
Please include your controller (labelled with your name). We find it's best to make sure everything is working correctly including your controller/game pad, and we will test it while it is here.
UPFRONT FEES: We charge an upfront evaluation fee of R300 if your device does not turn on or is liquid damaged prior to being booked in. If the device is fixable, it will be absorbed in the TRC (total repair cost) on the quote/invoice. If the device is not repairable, it is compensation for our time.
IMPORTANT: Due to the Corona-virus uncertainty, we will be sanitizing all devices upon receipt and doing the same before shipping them back out.
If you need a little more info please read our FAQ (frequently asked questions) on our ABOUT page. Further assistance can be sought via e-mail.
Additional note: We do not have a storefront, so we accept walk-ins by appointment only. Call, SMS or e-mail us for a specific time of the day that you need to bring in / collect a device. Thank you for your understanding 🙂
If you are a walk-in customer and require a 2 hour turnaround time for a repair then our R630 rush repair fee applies in addition to the normal TRC (total repair cost). This applies to Apple iPhone screen replacements only (subject to stock being available). We do offer same-day iPhone battery replacement service too!
iPad, Samsung Galaxy; Huawei and other brands and models require quite a few hours so we offer a next-day turnaround time on screens and glass repairs. Contact us about a battery replacement on these brands as we can often offer a same-day turnaround (subject to stock being available).
Lastly, we constantly evaluate our repair pricing and implement a price change on the 25th of any given month. So always contact us via e-mail for the latest price list!